| My goal is to make the process of buying or selling your home as stress-free as possible. I keep connected to you and to your closing agent to keep the contract moving forward without unnecessary delay. Sometimes it's the small unseen services that bring a transaction to successful closing. See what just a few of my clients say about my real estate services...
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Words cannot express our gratitude for all you did to ease our departure. Your constant optimism, thorough professionalism, extra effort and much-needed sense of humor were all great gifts for us. As we travel the country getting a sense of the seriousness of this economic situation, we continue to sing your praises. We wanted to say thank you not only for your skills but also for your understanding of our needs throughout the listing period... and your efforts led to a fast sale even in this down market! We are ever grateful.David & Leslie TM, Sellers, June 2008

How grateful we are that we were so very fortunate to have your understanding, support and perspective in the process of finding the 'right' home for us. I could not be more delighted with the prospect of coming to Charlottesville and living in our perfect house in Redfields. Your efforts in this endeavor were awesome. Thank you so much for all that you have done for us. We would not have been able to accomplish this without you. Larry & Nancy B.,Purchasers, September 2008

From clients who lost their house and all possessions in a fire: To the one who, with Rosie, even more than others helped breathe a 'spirit of life' back into our beings! You must be the best realtor in the world! Warren & Holly DG, Purchasers, September 2006

We have been remiss in not saying thank you to you though we frequently tell others how thankful we are to you for the absolutely fabulous job you have done for us in selling this house. We are astounded at what a quick job you did and sing your praises to all who ask. Thank you! David & Leslie TM, Sellers, April 2006

Thanks again for the excellent work you did in selling our house. After looking at many homes in our new location I realize even more how well you thought out everything from the historical information to the ideas for staging the house. You certainly were instrumental in the sale of our house and George and I are grateful for all the careful attention you paid to details. And I must mention all the much needed guidance you gave me as I went through what I didn't realize was going to be such a stressful process. If you ever want a letter of recommendation do not hesitate to ask me! I'd be happy to oblige. Joan & George H, Sellers, August 2008

From an attorney on my recommendation list, after I dropped off a survey at his office without actually seeing him: I figured it was you – wanted to give you credit. There are very few realtors who do their job as well as you and I like to point it out to clients whenever possible. Timothy I. Kelsey, Esq. Boyle, Bain, Reback & Slayton
My husband and I decided to sell our home in the country so that we could relocate to the city while we renovated our house at the lake. We knew that the market was becoming soft and felt that it was a good time to downsize and take advantage of the current market. We hired Ellen Pratt to be our listing agent as well as help us find a home in the city. Ellen was competent, warm, professional and insightful.
When Ellen arrived at our house, she came prepared with comps to talk market price and selling strategy, then diligently walked through and around our home and sized it up for us. She gave us a very specific list of "fix-it/improve-it" recommendation so that we could receive the best price for our home. While our hou se was on the market, Ellen kept in touch with us and informed us of other houses on the market that were in competition with our property. She held regular open houses and designed and published a beautiful brochure to attract interest in our property. She was very effective at creating an interest in our property and stayed in touch with the prospective buyers. A lot of listing agents are not the sellers of the properties that they list. In our case, Ellen both listed and sold our house. She was superb at maintaining a professional relationship as both the selling and buying agent. In the meantime, Ellen spent a lot of time with us helping us find a new home. She was always available to show us properties and helped us make the best choice for our needs.
We have hired nearly a dozen realtors thus far in our lives, and I can honestly say, after one purchase experience and one selling experience with Ellen, she is simply the best. The overall support, responsiveness, insights and advice we received from her in both transactions was simply beyond compare. If you want a great realtor then look no further, whether you are buying or selling. |